Andrei_S Enterprise · Business Support Manager · BD Staff

Overview

Overview

Roles	MemberBD Staff
Badges	18

About Me

About Me

Title	Business Support Manager
Nationality	Romanian

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360

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945

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1.2k

Points

Aug 23, 2023

Join Date

Jul 28, 2025

Last Active

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• Insightful 49

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• Disagree 2

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• Like 244

  244

• Activity
• Posts
• Comments360

• Re: Problem to uninstall agent

  Andrei_S Enterprise

  June 2
  Hello @vinsoft, For the future the simplest way to remove the security agent (Bitdefender Endpoint Security Tools) is by running an uninstall task from the GravityZone console. This way you will avoi…
  1

• Re: Custom package without GUI

  Andrei_S Enterprise

  May 29
  The path for the `EPPowerConsole.exe` file is:`C:\Program Files\Bitdefender\Endpoint Security`or to the folder where `BEST` was installed. Ensure that the PowerUser module is deployed on the user mac…
  1

• Re: Multiple websites being blocked, or connections being blocked (commerce sites)

  Andrei_S Enterprise

  May 29
  Hello @jakefreese, Please ensure that you have added the exclusions for the Policy that is applied on the endpoint in Network Protection -> General -> Exclusions. Make sure to use wildcards whe…
  1

• Re: How to configure the update server for Gravity Zone

  Andrei_S Enterprise

  May 23
  Hello @tmgshared , I saw you opened a case with my colleagues so they will analyze the logs and reach out to your shortly with an update. Kind Regards, Andrei
  1

• Re: Schedule reports path

  Andrei_S Enterprise

  May 23
  You send the CSV to a specific inbox and try to download the CSV file from these emails and then process them as you need such as convert them to CSV. We also have the option to save directly as a PD…
  1

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